Wednesday, 7 January 2009

On second thoughts

Some time ago I was working for a small company whose staff were less keen on administration than action; or not. The company manager, quite rightly, insisted on introducing a few basic reports, each of which became less and less meaningful as the staff adapted the format he had specified to make life easier for them. Eventually, driven to distraction, he told them not to give him any more meaningless schedules - since when he has received....nothing.

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