The LLL team were up in town yesterday, worse luck. The rain was torrential all evening, and by the time we came to catch our train down to Sussex the rail network had become one vast soggy mass of inertia. Victoria was chaos. The esteemed management of Southern rail had made available no information that passengers might want concerning such complex questions as when the next train to the coast might depart, and from which platform.
On our train, when we eventually caught it, we noticed the "managing director of Southern rail" - if ever there was a misnomer...- huddled in a corner.... working hard at his emails. Good for him, a lad who knows his priorities, not talking (God forbid I should suggest apologising) to his customers for their inconvenience, his lack of a half-way decent contingency plan etc, not ensuring that pertinent information was broadcast, but diligently working away at his emails. A veritable Churchill of our age: I don;t think
Wednesday, 8 July 2009
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